Alice in Wonderland by Lewis Carroll - Mr Boddington’s Penguin Classics - Out of Print & Highly Sought After

1. What payment methods do you accept?

We accept all major credit cards, PayPal, and Shop Pay for a seamless checkout experience.

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2. Do you offer international shipping?

Currently, we only ship within the United States. Stay tuned as we expand our shipping options!

3. How long does shipping take?

Orders typically arrive within 3-7 business days. Expedited shipping options are available at checkout.

4. What is your return policy for books?

We accept returns within 30 days of purchase for unused and undamaged books. Please contact us for a return authorization.

5. Can I track my order?

Yes! Once your order ships, you’ll receive a tracking number via email.

6. Do you sell eBooks or audiobooks?

At this time, we specialize in physical books. However, we’re exploring digital options for the future.

7. How do I redeem a gift card?

Enter your gift card code at checkout to apply it to your order.

8. Do you offer discounts for bulk purchases?

Yes, we offer discounts for bulk orders. Contact us for more details.

9. Can I pre-order upcoming book releases?

Absolutely! Look for the "Pre-Order" badge on eligible titles.

10. What should I do if I receive a damaged book?

We’re sorry for the inconvenience! Please contact us with a photo of the damage, and we’ll send a replacement.

11. Do you have a loyalty program?

Yes! Join our loyalty program to earn points on every purchase and redeem them for discounts.

12. How do I create an account on your website?

Click on the "Sign Up" button at the top of our homepage and follow the prompts.

13. Can I cancel or modify my order after placing it?

Orders can be modified or canceled within 24 hours of placement. Contact us as soon as possible.

14. Do you offer gift wrapping services?

Yes, we offer gift wrapping for a small fee. Select this option at checkout.

15. How do I search for a specific book on your website?

Use the search bar at the top of our homepage to find books by title, author, or ISBN.

16. What genres of books do you specialize in?

We specialize in fiction, non-fiction, and rare classics, but we also carry a wide variety of genres.

17. Do you sell rare or out-of-print books?

Yes, we have a curated collection of rare and out-of-print books. Check our "Rare Finds" section.

18. Can I request a book that is not listed on your website?

Yes, we’ll do our best to source it for you. Contact us with your request.

19. How do I leave a review for a book I purchased?

Visit the product page of the book and click "Write a Review."

20. Do you offer book recommendations?

Yes! Check out our blog, social media or contact us for personalized recommendations.

21. What are your customer service hours?

Our customer service team is available Monday to Friday, 9 AM to 5 PM (MST).

22. Do you have a physical store location?

We’re an online-only bookstore, but we’re always here to help!

23. How do I subscribe to your newsletter?

Scroll to the bottom of our homepage and enter your email in the subscription box.

24. Can I change my shipping address after placing an order?

Yes, as long as the order hasn’t shipped. Contact us immediately for changes.

25. What is the best way to care for my books?

Store them in a cool, dry place away from direct sunlight to preserve their condition.

26. Do you offer student or teacher discounts?

Yes, we offer special discounts for educators and students. Contact us for eligibility.

27. How do I apply a discount code to my order?

Enter your discount code at checkout in the "Promo Code" box.

28. What is your policy on privacy and data security?

We prioritize your privacy and use secure encryption to protect your data. Read our full privacy policy here.

29. Do you sell books in languages other than English?

Yes, we carry a selection of books in Spanish and French. Browse our "Languages" section.

30. Can I purchase a book as a gift for someone else?

Yes, simply enter the recipient’s address at checkout. Gift wrapping is also available.

31. How do I know if a book is in stock?

Books in stock will display an "Add to Cart" button. Out-of-stock items will show "Sold Out."

32. What is the process for returning a book?

Contact us to initiate a return. We’ll provide instructions and a return label.

33. Do you offer book club discounts?

Yes, we love supporting book clubs! Contact us for group discounts.

34. Can I save items to a wishlist?

Yes, create an account to save items to your wishlist for future purchases.

35. How do I contact customer support?

Email us at support@jenslibrary.co or use the contact form on our website.

36. What happens if my order is lost in transit?

We’ll work with the carrier to resolve the issue and send a replacement if necessary.

37. Do you offer same-day delivery?

Currently, we do not offer same-day delivery, but we’re working on faster shipping options.

38. Can I buy books in bulk for schools or libraries?

Yes, we offer bulk discounts for educational institutions. Contact us for details.

39. Do you have a section for bestsellers or new arrivals?

Yes, check out our "Bestsellers" and "New Arrivals" sections on the homepage.

40. How do I report an issue with my order?

Contact us immediately via email or our contact form, and we’ll resolve the issue promptly.

Use this to answer some common questions you hear from your customers. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your products. This section will appear across all products.

Use this to answer some common questions you hear from your customers. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your products. This section will appear across all products.

Use this to answer some common questions you hear from your customers. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your products. This section will appear across all products.